only by appointment

Decisions on complaints

When an international student is of the opinion that an educational institution has violated the provisions of the Code of Conduct, he or she may lodge a complaint with that institution. If the student is not satisfied with the outcome of the internal complaints procedure, the student may file a complaint with the National Commission. Other educational institutions may also file a complaint with the Commission, just like the Immigration and Naturalisation Service (Dutch: IND). Please find below the decisions that were translated into English. Not all decisions have been translated into English, please see the Dutch page for a complete list of decisions. If you have any questions about a Dutch decision, please contact us.


Institution Year
Decision former student – Hanze Hogeschool 2024
Decision prospective student – University of Twente 2021
Decision former student – Maastricht University 2021
Decision student – Wittenborg University of Applied Sciences 2021
Decision student – Zuyd University of Applied Sciences 2019
Decision DBA student – MSM 2019
Decision student – Tilburg University 2019
 Decision StatMind – MSM 2018
 Decision DBA student – MSM 2018
 Decision student – Vrije Universiteit 2017
 Decision Saxion – IND 2016
 Decision application – DSF 2015
 Decision complaint PhD-student-MSM 2014
 Decision complaint student – Hogeschool Rotterdam 2013
 Decision complaint student – UNESCO-IHE 2013
 Decision complaint student – MSM 2013 2013
 Decision complaint PhD-student – MSM 2012
 Decision complaint student I – Hanzehogeschool 2010
 Decision complaint student II – Hanzehogeschool 2010
 Decision complaint Phd-student – Wageningen 2009